FAQ: Använda. A Great F*cking Bag.
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Where are my items shipping from?

As of right now we have fulfillment centers in Europe, US, Asia, Canada & Australia.

Last updated: July 12, 2018 14:55

What are the measurements of all the straps?

Använda Straps (also referred to as Shoulder Straps or Long Straps) Min. 22 - Max. 38 in Min. 57 - Max. 96 cm

Använda Top Strap Min. 14’ - 20’ in Max. 36 - 52 cm

Använda Chest strap Min. 4 - Max. 10 in Min. 11 - Max. 26 cm

Last updated: May 09, 2018 14:41

Does the bag come with Straps?

Yep — each bag will include two long shoulder straps (the same as the "Använda Long Strap" shown in the add-ons section).

Last updated: May 07, 2018 11:28

I'm being asked to pay a $10 or $20 upgrade fee in my survey — why?

If your pledge level on Kickstarter was not specifically for a Leather bag, then selecting Leather in your survey will require a $10 upgrade fee.

Additionally, if your original pledge was for a regular sized bag, you can upgrade to a Large in your survey for $10 as well. If you opt for both upgrades, they'll stack up to a $20 upgrade cost.

Last updated: May 07, 2018 11:26

Can you make this bag in <fill your color option here> color?

We are still evaluating adding more colors, if we do decide we will let our backers know.

Last updated: February 15, 2018 14:36

I want a large quantity of bags can you provide us with any discounts?

Of course we will! Just shoot us a message with the following details and we will get back to you on our discounted pricing and details on how to pledge. 1. What style of bags do you want to order ? 2. How many orders in EACH style ? 3. Will they all be shipped to the same address ?

Last updated: February 15, 2018 14:36

How stain resistant is this great f*cking bag?

i accidentally marked up my bag a few weeks ago, i was f*cking devastated. They only gave me one company issued bag, so you can imagine how i was feeling.

I left it on the sofa a few days and then went to the sink and took so soap and water…walla! It came out. With mild soap and water you will be fine.

For bag ♥'ers: If you get the leather version , which I have, Dampen a lint-free cloth with cool water and wipe clean. Start from the top and wipe -- do not rub -- while moving downward. Refrain from saturating it; let everything air-dry. Buff with a lint-free cloth dampened with leather cleaner and conditioner.

Last updated: February 15, 2018 14:36

How do I specify my address?

We'll be reaching out to all our backers after the campaign ends to collect shipping address in a survey.

Last updated: February 07, 2018 09:36

I want a f*cking awesome Wallet, can I add this to my pledge?

yes, we already have this option. If you are buying more than 2 bags we intend on offering the wallet after the Kickstarter campaign is over, and promise to do our best efforts to have it's price offered to our backers to be as similar as possible to the Kickstarter price.

Last updated: February 07, 2018 09:36

I am Vegan, are you vegan?

Well, schucks. If you mean "you" as in me writing this. No I am not vegan, my colleague is though, which is what lead to us making a vegan version of the bag. ☮

Last updated: February 07, 2018 09:36

Nice Bag but it would be even better with a sternum/cross strap

Ok technically this is not a question but really?

"Nice bag"?

We don't make nice, we make f*cking great.

So you're one of those bike messengers, motorcyclist, or perhaps even a skateboarder? Reflective rain cover not enough for you, now you want sternum straps!?

Damn right we have a cross strap, The strap snaps into the bottom hooks if you need uber stability. These will be available to our backers after the campaign.

Last updated: February 13, 2018 05:55

I don't want pleather can I change my pledge to leather?

At the end of the campaign we will send out a survey so you can pick whichever add-ons you would like to receive.

Last updated: February 07, 2018 09:36

Can I use this as a camera bag?

Yes you sure can. Take the anvanda bag put a camera in it and BAM! - you have a great f*cking camera bag. If only it were that easy. We are some picture loving, backpack wearing, urban travel fanatics. The last thing we want to do is mess up our awesome dslr by not having the right gear.

At the end of the campaign we will give our backers the option of purchasing an anvanda waterproof/shockproof camera bag insert for dslr and slr cameras, you know so you don't f*ck your camera up.

Last updated: February 07, 2018 09:36

What are the dimensions & weight of the wallet? Bag?

Anvanda Large H50cm = 19.7in W35cm = 13.8in

Weight is

Large: 1.2 kg = 2.6 Lbs. 1 kg = 2.2 Lbs.

Anvanda H40cm = 15.7in W30cm = 11.8in

Wallet:

6.6cm x10.1cm x 2.2 cm weighs 2.4 ounces 2.6x4x.8 inches weighs 70 grams.

Last updated: February 07, 2018 09:36

How do I order Använda bags?

The only way to get one is through our Kickstarter page here! People who back the project on Kickstarter get to have their very own Använda bags earlier and save a bunch over the future retail prices ranging from $119-$159. Here is how it works: 1. You have to pledge for a reward you want. You will not be charged until the campaign ends. 2. To pledge for a rewards click the "Back this project" button on the right side of the project page. 3. Select the rewards you want in return for your pledge. Select the country you want it shipped to and finish the pledge. That’s it! 4. Once the campaign has ended will send you a survey for your size, color and trim options for the Använda bags. 5. You will then wait till June for the bags to be shipped to you. =)

Last updated: February 23, 2018 00:43

Is it water resistant?

For most of us this is our everyday carry & we didnt want to use harsh chemicals. Instead of coating the bag, we designed a removeable reflective rain cover in the bottom compartment

Last updated: February 13, 2018 05:55

What is the difference between Leather and Vegetarian Leather?

The trim and the square section on the right side. Both materials are durable. Some people prefer non leather for religious or other reasons. The vegetarian leather a.k.a. pleather looks similar to leather but feels different.

Most of us in the office prefer the luxury of soft leather but give you the option to decide.

Last updated: February 07, 2018 09:36

Can I also use this for hiking or is it just a city bag? - which is also ok

My colleague is 6ft and he took it with his Girlf on the hike up to Machu Picchu (they didn’t take the bus), by the end of the trip they were fighting on who gets to use it. I have personally taken it to climb Ometepe the smaller of the two volcanoes in Nicaragua it was an 8 hour hike. The sole of my timbos fell apart, I got attacked by giant ants, but the bag came through with flying colors.

As for the straps the good thing about it is you can change on the fly to a messenger. So if you get tired of carrying it on both shoulders you can switch to sling. If you feel the need for padded straps we will offer our backers at the end of the campaign.

In the bottom of the bag is an extra compartment for reflective rain cover. Sometimes when hiking the weather suddenly turns, or perhaps ,as a safety concern, you need people to see you when it gets dark. I don’t believe there is a more versatile but at the same time simple bag on the market. So no it's good for hiking, it's f*cking great for hiking.

Last updated: January 26, 2018 06:56

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://anvanda.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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